Just a note to thank you and your staff for all the assistance you have provided during the past month.
I purchased my Simply Go oxygen concentrator from a company in Minnesota that went out of business within a week after my purchase. Unfortunately, the unit had some problems and when I called to send it to them for repairs, their telephone was disconnected. I then contacted the manufacturer and they highly recommended that I contact Virginia Medical Repair, which I did. Despite the fact it was after normal business hours, you graciously accepted my call and provided me with details on shipping the unit to you for repairs, which I did the following day. I was amazed when the unit was returned 4 days later and all repairs were completed. I later thought I had another problem with the car charger, which I sent to you for diagnosis and repair. Your technician thoroughly checked the charger and deemed it was operating properly and that I should try another outlet in the car, which I did, and now everything works flawlessly. I cannot thank you and your staff enough for the prompt and courteous service you provided and I highly recommend you and your company to anyone that needs your services.
Forest Hill, MD